Terms & Conditions

Terms and Conditions of Camilla.Bedra Online Store
(effective from: [insert date])

§1. General Provisions

  1. These Terms and Conditions define the rules for using the Camilla.Bedra online store operated by Kamila Rykowska, trading as DESIGNI, with its registered office at ul. Twarda 18, 00-105 Warsaw, Poland, NIP: 5252707457, REGON: 367051875, email: camilla.bedra@gmail.com, phone: +48 503 338 952 (hereinafter referred to as "Store").
  2. The Store operates in accordance with Polish and European Union law, including the Consumer Rights Act of May 30, 2014, and Regulation (EU) 2016/679 (GDPR).
  3. These Terms and Conditions are addressed to both consumers and businesses using the Store, unless specific provisions state otherwise.
  4. By placing an order or registering an account, the customer accepts these Terms and Conditions.

§2. Definitions

  1. Store – The online platform operated at [insert website] for selling hand-painted artwork.
  2. Customer – Any person or entity using the Store to purchase goods.
  3. Consumer – A natural person entering into a contract with the Store not directly related to their business or professional activity.
  4. Product – A hand-painted artwork available in the Store for sale.
  5. Order – A purchase request for Products submitted via the Store.
  6. Delivery Partner – A courier service provider delivering Products to the Customer.
  7. Business Day – Any day other than a Saturday, Sunday, or public holiday in Poland.

§3. Products and Orders

  1. The Store offers hand-painted artworks, each described in detail on the Store’s website.
  2. The Store reserves the right to modify the Product range and pricing. Changes do not affect orders already placed.
  3. To place an order, the Customer must:
    a. Select the Product(s),
    b. Add the Product(s) to the cart,
    c. Provide required personal data for delivery,
    d. Confirm the order and complete payment.
  4. A contract between the Store and the Customer is concluded upon the Store confirming the order via email.

§4. Payments and Prices

  1. Prices in the Store are displayed in [currency] and include applicable taxes.
  2. Accepted payment methods include:
    a. Bank transfer,
    b. Online payment platforms,
    c. [Any other methods, e.g., card payments].
  3. Payment must be completed within [number] days of placing the order. Failure to pay within this timeframe will result in order cancellation.

§5. Delivery

  1. Products are delivered within the European Union. Delivery outside the EU may be arranged individually.
  2. Delivery costs are borne by the Customer unless stated otherwise during the ordering process.
  3. Delivery times are estimated and depend on the Delivery Partner. Delays beyond the Store's control do not constitute grounds for claims against the Store.
  4. Upon receiving the package, the Customer should verify its contents and report any damage to the courier immediately.

§6. Right of Withdrawal (Consumers Only)

  1. Consumers have the right to withdraw from the contract within 14 days of receiving the Product without providing any reason.
  2. To exercise the right of withdrawal, the Consumer must notify the Store via email (camilla.bedra@gmail.com) of their decision.
  3. The Consumer must return the Product in its original condition within 14 days of withdrawal at their own cost.
  4. The Store will refund payments (including initial delivery costs, if applicable) within 14 days of receiving the returned Product.
  5. The right of withdrawal does not apply to custom-made Products or Products tailored to the Customer's specifications.

§7. Complaints and Returns

  1. The Store is liable for defects in Products under applicable consumer protection laws.
  2. Complaints may be submitted via email (camilla.bedra@gmail.com) and must include:
    a. Customer’s details,
    b. Proof of purchase,
    c. Description of the defect.
  3. The Store will process complaints within 14 days and notify the Customer of the outcome.

§8. Personal Data Protection

  1. The Store processes personal data in accordance with the GDPR and Polish data protection regulations.
  2. Detailed information on data processing is provided in the [Privacy Policy](link to privacy policy).

§9. Final Provisions

  1. The Store reserves the right to amend these Terms and Conditions for legal, technical, or organizational reasons. Changes will not affect orders placed before the effective date of the amendments.
  2. In matters not regulated by these Terms and Conditions, Polish law shall apply.
  3. Any disputes arising from these Terms and Conditions will be resolved amicably, and if no agreement is reached, through competent Polish courts.

For questions or concerns, please contact: